After ITEM #1641369 sold out on every other website, desperation sent me to Nin-Nin-Game. Had to pay upfront and was charged an exchange fee (which wasn't clarified before ending up on the payment screen), which wasn't ideal but I sucked it up and went ahead with it. My biggest complaint would be the price of shipping. With dolls, I always go for DHL because I'm already spending over $100 and I'd rather things be covered and get to me with no issues vs. the alternative.
I was charged $50 to send a doll that literally fits in the palm of my hand. Amiami has sent me larger dolls the same method for less than half of that price. I still paid because I literally had no alternative, but later noticed they claimed the package to weigh 5.4 kg which is about 11 lbs! No wonder I paid an arm and a leg. This seems incredibly deceptive and has put me off from ever ordering there again, which is unfortunate considering it shipped pretty quickly after release and arrived in good condition (though they failed to update me when there was a manufacturing delay and I had to find that out myself).
first time ordering from nin nin, (im from the uk) and i decided to pre order ITEM #1710578 back in january 2023. i decided to do pay later option as i saw some horrible reviews of nin nin not shipping the orders until months later. on the safe side to get my money back and cancel i chose this option.
months pass and i eventually get the payment bill 15 days before his release. i was given ¥2,790 for shipping by fedex/dhl. cinnamoroll was released 12/06/2023, they shipped mine out 16/06/2023 and it arrived to my doorstep on the 19/06/2023. i received him a week after he released which was wayyyy quicker than i was expecting. he arrived in perfect condition, no dents to the box, or the figure. ive had a plesant experience with nin nin.
im assuming the bad reviews were for when covid was a problem, but currently as of june 2023, i had absolutely no issues with their shipping, and their shipping prices were way lower than amiamis (currently im constantly averaging 4-5k yen on shipping on amiami for the same shipping method on any figure/ nendoroid im buying) i have now preordered another nendoroid ITEM #1781642 and shipping is costing me ¥2,790. thank you nin nin for shipping my boy out fast!
How many people have experience being charged more for shipping after paying? I have seen some people mention that, which is concerning. That makes it hard to decide if I should even give them a try because I might end up paying more buying from them when I was expecting paying less and that being the only reason to give them a try.
I've been Pre-ordering JP Exclusive nendos and Pokemon Merch through NinNin for almost a year now- each time i have been pleasantly surprised.
Cost of shipping has gone up so much-- so granted, i pay more than i want to pay.... But compared to some other shops, the shipping is more reasonable.
Shipment is always FAST. The packages always come properly padded and have not had an issue.
THOUGH-- sometimes they stuff or tape Preorder Bonuses to the box which has a high probability of ruining the box ^^" which is kind of annoying, but not the end of the world.
They read the notes i leave, and their customer service is always nice and responds quickly. They never give me half vague answers like i've dealt with other companies in past. If they don't have the product or don't know if they will, they're truthful about it.
They just updated the website in a few places so looking at past orders is a lot easier to navigate now. (It was a pain point before)
I wish the " Pay Later " option had the ability to Partially-Pay so i could slowly pay off bigger orders before the official release. The Pay-Later option is sometimes a god-send, though! Knowing i have the item ordered without immediately breaking the bank :)
Overall i love using Nin-Nin, and i hope other people take the chance with them too.
Why am I getting scam alerts nowadays from being on your site? Also, everytime I've bought a figure from nin nin game, I pay the shipping but then they ask for more money for shipping once the package is sent out. Why isn't the estimated shipping price not correct before I pay for the figure and then you ask for more money later? Seems disingenuous to me.
Comments125
I was charged $50 to send a doll that literally fits in the palm of my hand. Amiami has sent me larger dolls the same method for less than half of that price. I still paid because I literally had no alternative, but later noticed they claimed the package to weigh 5.4 kg which is about 11 lbs! No wonder I paid an arm and a leg. This seems incredibly deceptive and has put me off from ever ordering there again, which is unfortunate considering it shipped pretty quickly after release and arrived in good condition (though they failed to update me when there was a manufacturing delay and I had to find that out myself).
first time ordering from nin nin, (im from the uk) and i decided to pre order ITEM #1710578 back in january 2023. i decided to do pay later option as i saw some horrible reviews of nin nin not shipping the orders until months later. on the safe side to get my money back and cancel i chose this option.
months pass and i eventually get the payment bill 15 days before his release. i was given ¥2,790 for shipping by fedex/dhl. cinnamoroll was released 12/06/2023, they shipped mine out 16/06/2023 and it arrived to my doorstep on the 19/06/2023. i received him a week after he released which was wayyyy quicker than i was expecting. he arrived in perfect condition, no dents to the box, or the figure. ive had a plesant experience with nin nin.
im assuming the bad reviews were for when covid was a problem, but currently as of june 2023, i had absolutely no issues with their shipping, and their shipping prices were way lower than amiamis (currently im constantly averaging 4-5k yen on shipping on amiami for the same shipping method on any figure/ nendoroid im buying) i have now preordered another nendoroid ITEM #1781642 and shipping is costing me ¥2,790. thank you nin nin for shipping my boy out fast!
Cost of shipping has gone up so much-- so granted, i pay more than i want to pay.... But compared to some other shops, the shipping is more reasonable.
Shipment is always FAST. The packages always come properly padded and have not had an issue.
THOUGH-- sometimes they stuff or tape Preorder Bonuses to the box which has a high probability of ruining the box ^^" which is kind of annoying, but not the end of the world.
They read the notes i leave, and their customer service is always nice and responds quickly. They never give me half vague answers like i've dealt with other companies in past. If they don't have the product or don't know if they will, they're truthful about it.
They just updated the website in a few places so looking at past orders is a lot easier to navigate now. (It was a pain point before)
I wish the " Pay Later " option had the ability to Partially-Pay so i could slowly pay off bigger orders before the official release. The Pay-Later option is sometimes a god-send, though! Knowing i have the item ordered without immediately breaking the bank :)
Overall i love using Nin-Nin, and i hope other people take the chance with them too.